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Triggers are used to transfer information. When you send data from your app to users' chatbots, you use triggers:

Create Trigger

To create a trigger, follow steps 1 to 6 in the following screenshot:

Click on Add Item to specify what information to send back to the chatbot. For example, a payment status:

You can send as many items as you need. When there are too many items, you might want to use a JSON variable to package them. And specify the JSON variable as an item here instead.

TIP - The app field you select here must be an existing field. You are unable to create a new field here. Please create it in the App Fields section.

Fire Trigger

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Wherever you need to notify an event or send data to chatbots, use a Fire Trigger action.

Use Trigger

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Thereafter, users can set up a flow to deal with the payment paid event, e.g. mark the order as paid, send a receipt, etc.

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