Audit Logs

Please note this settings is only available to the owner & admin of the workspace.

Audit logs gives the users ability to keep track of the changes happening across their workspace. The information includes which team members switched to workspace, what flows were changed, which nodes were deleted/created and who made the changes.

 

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Audit logs gives a comprehensive analysis of the activity happening across the workspaces and provides an extra layer of security and accountiblity when handling a team of members.

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You can use the filters at the top-left of the interface for filtering by users, action and the subject to monitor specific changes happening to a flow or within workspace.

Actions List

Action

Explanation

Action

Explanation

create

This action means that a node is being created, such as an action node to perform an action or a send message node to send a message

delete

This means that something is deleted. This can be a node or a trigger or a CUF or bot user

install

This means a template or a miniapp is installed on the bot.

link

This means an integration was linked with the workspace. An example would be that of an SMTP connection or OpenAI integration

login

This means a user was logged into the workspace

logout

This means a user was logged out of the workspace

switch

This means a user switched from one workspace to another

system

This means there has been an

uninstall

This means a miniapp is uninstalled from the workspace

unlink

This means an integration has been unlinked from the workspace

update

This means a node has been updated, an example would be to update the text of a Send Message node

Subjects List

 

Subject

Explanation

addon

indicates when the addon is added

agent_segment

Segment used by agent for Global search

board

indicates a change in the board

board_column

Indicate a change in the board column

bot

Indicate a change in the bot

bot_action

Indicate a change in the bot action

bot_addon

Indicate a change in the bot addon

bot_comment

Automation -> Comment keyword

bot_event

Contents -> custom event

bot_fb_ads

Indicate a change in the Facebook Ads Payload

bot_fb_feedback

Contents -> Customer feedback

bot_fb_lead_form

Indicate a change in the FB Lead Form

bot_field

Indicate a change in the bot filed

bot_intent

Automation -> Intents

bot _keyword

Automation -> Keywords

bot_lang

Indicate a change in the bot language

bot_menu

Indicate a change in the bot Menu

bot_message

Send message node

bot_node

Indicate a change in the bot node

bot_question

Question node

bot_report

Tool -> Custom report

bot_segment

Bot users -> Segment

bot_sequence

Automation  -> Sequence

bot_shorcut

Tools -> Shortcut

bot_tag

Indicate a change in the bot tag

bot_template

Enables logging for template-related actions such as creation, deletion, and updates. 

bot_template_install

Updates on Installed template, such as can edit, can view, disable auto update…

bot_template_link

For generate one time link

bot_tester

Tools -> Tester

bot_trigger

Automation -> Trigger

bot_user

Bot User

bot_widget

Tools -> Widget

broadcast

Indicate sending the broadcast

calendly

Integration -> Calendly

Change email

 

chatwood

Bot -> chatwood

chatwood_agnet

Integration -> chatwood agent

Claude

Integration -> claude

Closing note

Bot -> Contents -> Closing Notes

Cloudinary

Indicate Connection with Cloudinary

crm_v1

Integration -> GHL CRM v1

custom menu

Partner -> custom menu

data_store

Data store (rows and records) actions with Storage like MySql

discount_code

Ecommerce -> discount code

email_template

My Contents -> Email template

Facebook

Bot  -> Facebook

facebook_ads

Enables logging for removing of Facebook ads Account

facebook_business

Enables logging for removing of Facebook business Account

facebook_group

Enables logging for removing of Facebook group

facebook_agent

 

gemini

Enables logging for Google Gemini actions Integration (update) and removal (delete)

gohighlevel

Integration -> GHL

google_business

Integration 

google_business_message

Bot -> Google business message

google_dialogflow

Integration 

google_gmail

Integration 

google_map

Enables logging for Google Map actions Integration (update) and removal (delete)

google_sheet

Integration 

google_tag_manager

Integration 

inbound_webhook

Tools -> Inbound webhook

Instagram

Bot

intercom

Bot

intercom_agent

Integration 

jivochat

Bot

jivochat_agent

Integration 

line

Bot

live_chat_webhook

Integration 

mailchimp

Integration 

mapbox

Integration 

mark email deleted

 

mark email verified

 

messagemedia

Integration 

mini_app

Enables logging for board-related actions such as creation, deletion, updates and install. 

mongodb

Integration 

mysql

Integration 

node

Enables logging for node-related actions such as creation, deletion.

nodes

Enables logging for nodes-related (Block actions) actions such as pasted, deletion.

one_time_link

Template -> create/delete one time link

openai

Enables logging for OpenAI-related actions Integration (update) and removal (delete)

openai_embedding

Integration -> Open AI

openai_system_message

Integration -> Open AI

otn_topic

Contents -> Notification Topics

paypal

Integration 

persona

Enables logging for personna actions such as creation, deletion, and updates.

pgsql

Enables logging for PostGreSQL actions Integration (update) and removal (delete)

phone_number

Integration 

plan

Partner -> change plan

product

Ecommerce -> Product

product_tag

Enables logging for product tag actions such as creation, deletion, and updates.

product_type

Enables logging for product tyoe actions such as creation, deletion, and updates.

product_variant

Enables logging for product varient actions such as creation, deletion, and updates.

product_vendor

Enables logging for product vendor actions such as creation, deletion, and updates.

s3storage

Enables logging forS3Storage actions Integration (update) and removal (delete)

sendgrid

Integration 

shop_collection

Ecommerce 

shop_location

Ecommerce 

shop_order

Ecommerce 

shop_setting

Ecommerce 

Shopify

Integration 

signalwire

Integration 

slack

Bot

slack_agent

Integration 

slack_webhook

Integration 

sms

Bot

smtp

Integration -> SMTP

stripe

Integration 

sub_flow

Flow -> Sub flow

team

create/delete Workspace

team_folder

Folder for workspaces level contents, such as labels

team_group

Agent group

team_label

Content-> labels

telegram

Bot

telnyx

Bot

twilio

Integration 

user

User -> login, logout

user_addon

Workspace add/remove member

user_field

Content -> user field

Viber

Bot

videosdk

Integration 

vk

Bot

voice

Bot

Vudu

Integration 

waapi

Bot

WeChat

Bot

WhatsApp

Bot

whatsapp_channel

link/unlink WhatsApp multiple channel to the same bot

whatsapp_cloud

Bot

whatsapp_flow

Content -> Whatsapp flow

whatsapp_template

Content -> Whatsapp template

woocommerce

Integration 

workspace

Partner create workspace