Triggers

Triggers can help you automate certain processes in the chatbot. For example, when a user has opted-in for email you might want to sync this data with a CRM or Google Sheet.

To get to the trigger section you need to go to the left-hand menu and select Automation then choose Triggers. From here you will be able to create a new trigger by pressing the blue button on the top right named + New trigger.

 

Once pressed you will get to see the available triggers you can choose from;

 

How to create a new trigger

Let’s take an example of a trigger when someone pays for order inside your chatbot. Press the blue button + New trigger then select the trigger named as such: Order Paid

From here a new pop-up window will o