Drift Live Chat

UChat now enables its users to connect to their Drift account and to be able to use the livechat feature inside drift for users coming to their Uchat bots.

Integrating Drift with UChat

From your workspace dashboard, go to Integrations section, scroll down till you see Drift under Livechat tab. Drift uses OAuth to connect your drift account with UChat.

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Using Drift Livechat With Uchat

Inside the bot, go to Settings tab and then into Livechat settings. Select Drift from the drop-down menu under Livechat Integration. Click on Save

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Once done, all the conversations will be forwarded to draft’s livechat once the bot automation is paused.