Set Email Opt-in & Opt-Out

Setting Email Opt-ins

This feature allows you to send emails to users. Action must be placed before an email node.

Setting Email Opt-outs

This feature is useful when you want to prevent a user from receiving an email. This is very good when you do email blasts.

The email or SMS will not send out if the user isnā€™t opt-on for SMS & Email.

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Bulk Actions

To configure Email Opt-in or Opt-out for users in bulk, follow these steps:

  1. Navigate to Bot -> Bot Users.

  2. Select the user(s) by checking the box next to their name.

  3. Click on Bulk Action in the upper right corner.

  4. Choose Set Email Opt-In or Set Email Opt-Out as needed.

This action ensures that the user is either subscribed or unsubscribed to receive email communications. If the user is not opted in, the system will not send emails to them.

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Video Tutorial

https://youtu.be/u1ErllMxtNY