Basic Actions

Below is a list of basic actions, and you can click on each one to learn more.

• Add Tag

• Remove Tag

• Add Multiple Tags

• Remove Multiple Tags

• Add Labels

• Remove Labels

• Set Variable Value

• Clear Variable Value

• Clear Multiple Variable Value

• Clear All Custom User Fields

• JSON Operation

• Subscribe to Sequence

• Unsubscribe from Sequence

• Subscribe to Bot

• Unsubscribe from Bot

• Set Email Opt-in

• Set Email Opt-out

• Set SMS Opt-in

• Set SMS Opt-out

• Mark Conversation Open

• Mark Conversation Pending

• Mark Conversation Spam

• Mark Conversation Done

• Mark Conversation Invalid

• Talk to Human/Pause Automation

• Resume Bot Automation

• Assign to Agent

• Assign to Agent Group

• Add Note to teammates

• Delete Bot User