Delete Bot User
- Matthew Miao
A new feature that allows you to set a user limit for your chatbot and automatically delete excessive users. This update streamlines the process of managing and maintaining your chatbot's user base.
Method 1: Action Step
The first method involves using an action step within your chatbot flow. Simply locate the "Delete Bot User" action step under the Basic Actions category. When the flow reaches this step, it will automatically delete the user, ensuring that subsequent messages or conditions are not processed.
Method 2: Set Bot User Limits
Another way to automatically delete users is by setting bot user limits in the UChat settings. Under the General section, you'll find the "Bot User Limit" option. By specifying a value greater than zero, the system will periodically check the total number of users and delete the oldest users if the limit is exceeded.
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Monitoring User Count:
To keep track of the number of users, head over to the Analytics section. Here, you'll find insights into the total number of bot users. This information will help you determine the appropriate user limit for your chatbot.
Additional Options:
If you prefer a more customized approach, you can create triggers based on specific conditions. For example, you can set a trigger to delete a user if there has been no interaction for a specified period. By using time-based triggers, you have greater control over the deletion process.