Set SMS Opt-in & Opt-Out

Set SMS Opt-in

If you need to send an SMS to a user using the chatbot, be sure to set up this action before the Send SMS node.

Open

Set SMS Opt-out

To make sure a user doesn’t receive any SMS from the bot, use this action.

Open

Bulk Action

To configure SMS Opt-in or Opt-out for users in bulk, follow these steps:

1. Go to Bot -> Bot Users.

2. Check the box next to the user(s) you want to configure.

3. Click on Bulk Action.

4. Select Set SMS Opt-In or Set SMS Opt-Out.

This configuration will include or exclude the user from SMS notifications sent by the bot. If SMS Opt-in is not enabled, the system will avoid sending SMS to that user.

Video Tutorial