WhatsApp API Action

Owned by Matthew Miao
Jul 26, 2024
2 min read

Uchat WhatsApp API Actions (360Dialog only)

This summary outlines the functionalities available through Uchat's WhatsApp API integration, specifically for accounts managed by 360Dialog.

Important Note: This summary focuses on actions available through 360Dialog.

  1.  Inserting the Action Node into your flow

 

Insert an Action Node into your flow and go to Advanced Actions

 

Select WhatsApp API

 

  1. Contact Management

  • Block a Contact: Block a contact from messaging your WhatsApp business number. This prevents them from initiating conversations in the future.

 

  • Unblock a Contact: Remove a previously blocked contact from your block list, allowing them to message your business number again.

 

  • Get Blocked Contacts: Retrieve a list of all phone numbers you've currently blocked from contacting your WhatsApp business number.

 

  • Report a Contact: Flag a contact for inappropriate behavior or spam messages. This sends a report to WhatsApp for review, potentially leading to action against the reported contact.