(WebChat) Send Gtag Event

Sending Custom Events To Google Tag Manager

You can send custom events to GTM by using bot automation flows inside the omnichannel.

Click on action block, click on Advance Actions and select Send gtag event

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Click on edit action and create the event.

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Once the event is made, you can now use it in a flow and the tag will be fired whenever you will reach the desired point in your flow.

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Learn more about Google Tag Management Event here.