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Why my customer feedback request is not showing?

Why my customer feedback request is not showing?

Owned by Hassan A
Jun 23, 2022
1 min read

To send a customer feedback request, please make sure that:

 

  • The user has interacted with you (your bot) within the last 24 hours (once feedback request is received they can provide the feedback within up to 7 days)

 

  • Do you have the correct privacy policy URL? You need a privacy policy URL of your own business, not one from UChat. Also, make sure it starts with "https://". See screenshots below,

 

  • For more details please check this Facebook Document: <click here>

 

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