Why my customer feedback request is not showing?

To send a customer feedback request, please make sure that:

• The user has interacted with you (your bot) within the last 24 hours (once feedback request is received they can provide the feedback within up to 7 days)

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• Do you have the correct privacy policy URL? You need a privacy policy URL of your own business, not one from UChat. Also, make sure it starts with "https://". See screenshots below,

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• For more details please check this Facebook Document: <click here>